Free Plan Available

OCS WhatsApp Chat - Multi Agent

Connect, Support, and Convert Customers on WhatsApp

OCS WhatsApp Chat – Multi-Agent lets you add a powerful WhatsApp chat widget to your Shopify store. Connect multiple support agents, customize the chat design, and respond to customers instantly to boost engagement and sales.

5.0
Shopify Approved
24/7 Support
Free Setup
OCS WhatsApp Chat - Multi Agent

OCS WhatsApp Chat – Multi-Agent is a powerful and easy-to-use WhatsApp chat widget designed for Shopify stores. It helps you connect with your customers instantly, provide faster support, and increase conversions by enabling real-time communication through WhatsApp the world’s most popular messaging platform.

With multi-agent support, your entire support or sales team can handle customer inquiries efficiently. Whether customers have questions about products, orders, or services, your agents can respond quickly and professionally, improving customer satisfaction and trust.

Transform your customer communication with our powerful WhatsApp Chat widget. Connect multiple agents, customize the appearance to match your brand, and provide instant support to your customers.

With real-time messaging capabilities and easy integration, you can boost customer engagement and increase sales.

Features

Multi-Agent Configuration

Manage multiple support agents from one dashboard so customer messages are handled faster and more efficiently.

Custom Widget Styling

Customize chat button colors, text, position, and layout to perfectly match your website brand.

Real-time Messaging

Instant connection to WhatsApp for seamless communication

Shopify Store Integration

Quickly integrate the WhatsApp chat widget into your Shopify store without any coding.

Secure WhatsApp Communication

Customer conversations remain private and secure using WhatsApp’s trusted messaging platform.

Increase Sales & Conversions

Convert visitors into customers by answering product and order questions instantly on WhatsApp.

Pricing Plans

Starter (Free)

0 /month
  • WhatsApp chat widget
  • Single agent support
  • Basic widget customization
  • One-click WhatsApp chat
  • Custom CSS
  • Sticky WhatsApp Button

Professional

$10 /month
  • Everything in Starter
  • Up to 5 support agents
  • Priority Support
  • Advanced widget customization
  • Custom chat button text & color
  • Agent availability settings
  • Priority Support
  • Advanced Settings

Business

$19 /month
  • Unlimited Agents
  • White Label
  • Dedicated Support
  • API Access
  • Everything in Professional
  • Advanced performance optimizatio

Frequently Asked Questions

How do I add multiple agents?
Simply go to the Agents section in your app settings and add your team members with their WhatsApp numbers.
Can I customize the widget appearance?
Yes, you can customize the chat button color, position, size, text, and style from the widget settings.
Is the app compatible with all Shopify themes?
Yes, OCS WhatsApp Chat – Multi Agent is compatible with all modern Shopify themes.
Can I use different WhatsApp numbers for different agents?
Yes, you can assign different WhatsApp numbers to each support agent.
Is coding knowledge required to use this app?
No, the app is easy to set up and does not require any coding knowledge.
Can I control when the chat widget appears on my website?
Yes, you can control the widget position and visibility from the app settings.
Is customer data secure?
Yes, customer communication is handled securely through WhatsApp’s trusted messaging platform.
What happens if no agent is available?
If no agent is available, customers can still open WhatsApp and send a message, which agents can reply to later.

Ready to Get Started?

Install OCS WhatsApp Chat - Multi Agent today and boost your Shopify store.