Privacy Policy
Last updated: March 23, 2026
Your privacy is important to us. Learn how we collect, use, and protect your personal information.
1. Introduction
OCS Engine ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Shopify applications and visit our website (collectively, the "Services").
By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Services.
Our Commitment: We believe in transparency and giving you control over your personal information. We only collect what we need and never sell your data to third parties.
2. Information We Collect
We collect several types of information for various purposes to provide and improve our Services to you.
Personal Data
Information that can be used to identify you personally:
- Name and email address
- Phone number (if provided)
- Business name and address
- Shopify store information
- Payment information (processed securely by Shopify)
Store Data
Information about your Shopify store necessary for our apps to function:
- Store name and URL
- Product and collection information
- Order data (as needed by specific apps)
- Customer data (only what's required for app functionality)
- Theme and configuration settings
Usage Data
Information about how you use our Services:
- IP address and browser type
- Device information
- Pages visited and features used
- Time and date of visits
- Referring website addresses
Automatically Collected Data
Information collected automatically through cookies and similar technologies:
- Session information
- Preferences and settings
- Analytics data
See our Cookie Policy for more details.
3. How We Use Your Information
We use the information we collect for various purposes to provide, maintain, and improve our Services:
Service Delivery
- Provide and maintain our apps
- Process transactions
- Send service notifications
Communication
- Respond to inquiries
- Send updates and newsletters
- Provide customer support
Improvement
- Analyze usage patterns
- Develop new features
- Fix bugs and issues
Security
- Detect and prevent fraud
- Monitor for suspicious activity
- Protect user accounts
Legal Basis for Processing (GDPR)
We process your personal data based on: (1) your consent, (2) the necessity to perform a contract with you, (3) compliance with legal obligations, or (4) our legitimate business interests.
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
Service Providers
We may share data with third-party vendors who help us provide our Services (hosting, analytics, customer support). These providers are contractually bound to protect your data.
Shopify
Our apps integrate with Shopify, and certain data is shared as necessary for the apps to function. Shopify has its own privacy policy that governs their use of data.
Legal Requirements
We may disclose your information if required by law, court order, or government request, or to protect our rights, safety, or the rights of others.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred. We will notify you of any such change.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Encryption
Data encrypted in transit and at rest
Secure Hosting
Industry-standard secure infrastructure
Access Control
Limited access to authorized personnel
Important: While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:
- To provide our Services to you
- To comply with legal obligations
- To resolve disputes and enforce agreements
- For legitimate business purposes
When you uninstall our apps or close your account, we will delete or anonymize your data within a reasonable timeframe, unless we are required to retain it for legal purposes.
7. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
Right to Access
Request a copy of your personal data
Right to Rectification
Correct inaccurate information
Right to Erasure
Request deletion of your data
Right to Restrict Processing
Limit how we use your data
Right to Data Portability
Receive your data in a portable format
Right to Object
Object to certain data processing
To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days.
8. Children's Privacy
Our Services are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
9. International Data Transfers
Your information may be transferred to and maintained on servers located outside of your country. By using our Services, you consent to the transfer of information to countries that may have different data protection laws than your country of residence.
We take steps to ensure that your data receives an adequate level of protection in accordance with applicable laws.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:
- Posting the new Privacy Policy on this page
- Updating the "Last updated" date
- Sending you an email notification (for significant changes)
We encourage you to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy, want to exercise your privacy rights, or have concerns about how we handle your data, please contact us:
Email: privacy@ocsengine.com
Contact Form: ocsengine.com/contact
We aim to respond to all privacy-related inquiries within 30 days.
Privacy FAQ
Common questions about your data and privacy