About OCS Engine

Our Story

OCS Engine was founded with a simple yet powerful vision: to democratize e-commerce success by providing Shopify merchants with the tools they need to compete and thrive in today's digital marketplace.

Our journey began when we recognized that many Shopify store owners were struggling with complex, expensive, or poorly designed apps that didn't meet their actual needs. We saw an opportunity to create solutions that were not only powerful and feature-rich but also intuitive, affordable, and genuinely helpful.

Since our founding, we've been committed to understanding the real challenges faced by e-commerce businesses. We've listened to thousands of merchants, analyzed market trends, and continuously evolved our products to meet the changing needs of the e-commerce landscape.

Today, OCS Engine serves thousands of Shopify merchants worldwide, helping them increase sales, improve customer engagement, and streamline their operations. Our apps have processed millions of interactions and continue to grow in popularity due to their reliability, ease of use, and proven results.

Mission & Vision

Our Mission

To empower every Shopify merchant with innovative, user-friendly applications that drive growth, enhance customer experience, and simplify complex e-commerce operations. We believe that success should be accessible to all businesses, regardless of size or technical expertise.

Our Vision

To become the leading provider of Shopify applications that transform how merchants engage with their customers and manage their businesses. We envision a future where every e-commerce business has access to the tools they need to succeed, creating a more vibrant and competitive online marketplace.

Our Goals

• Innovation: Continuously develop cutting-edge solutions that address real merchant needs
• Accessibility: Make powerful e-commerce tools available to businesses of all sizes
• Reliability: Provide stable, secure, and dependable applications
• Support: Offer exceptional customer service and comprehensive documentation
• Growth: Help our customers achieve their business objectives and scale successfully

Our Values

Our values guide everything we do, from product development to customer support. They shape our culture, drive our decisions, and ensure we stay true to our mission.

Customer-Centric Approach

Our customers are at the heart of everything we do. We listen to their feedback, understand their challenges, and continuously improve our products based on their real-world needs and experiences.

Innovation & Excellence

We're committed to pushing the boundaries of what's possible in e-commerce technology. We invest in research, embrace new technologies, and strive for excellence in every aspect of our work.

Simplicity & Usability

We believe that powerful tools should be simple to use. Our applications are designed with intuitive interfaces and clear workflows, ensuring that merchants can focus on their business rather than learning complex software.

Transparency & Trust

We maintain open and honest communication with our customers. We're transparent about our pricing, features, and limitations, and we build trust through consistent, reliable service.

Continuous Learning

The e-commerce landscape is constantly evolving, and so are we. We stay current with industry trends, learn from our customers, and continuously improve our knowledge and capabilities.

What We Do

OCS Engine specializes in developing premium Shopify applications that solve real problems for e-commerce businesses. Our focus is on creating tools that are both powerful and accessible.

Application Development

We develop custom Shopify applications using the latest technologies and best practices. Our apps are built with scalability, security, and performance in mind, ensuring they can grow with your business.

User Experience Design

We place a strong emphasis on user experience, creating interfaces that are intuitive, responsive, and accessible. Our design process involves extensive user testing and feedback integration.

Customer Support

We provide comprehensive support through multiple channels, including documentation, video tutorials, and direct assistance. Our support team is knowledgeable, responsive, and committed to helping you succeed.

Continuous Improvement

We regularly update our applications with new features, performance improvements, and bug fixes. We also monitor user feedback and market trends to ensure our products remain relevant and valuable.

Our Applications

We've developed a suite of Shopify applications, each designed to address specific challenges faced by e-commerce businesses:

OCS WhatsApp Chat - Multi Agent

A comprehensive customer support solution that enables multi-agent WhatsApp chat functionality. This app helps businesses provide instant, personalized customer service directly through WhatsApp, improving response times and customer satisfaction.

Smart Discount Affiliate Links

An advanced discount management system that allows merchants to create, track, and manage discount campaigns with detailed analytics. This tool helps businesses optimize their promotional strategies and measure campaign effectiveness.

OCS - All Contact Form Builder

A drag-and-drop form builder that enables merchants to create custom contact forms, lead capture forms, and surveys without any coding knowledge. The app includes conditional logic, file uploads, and integration capabilities.

OCS: Bulk Product Price Editor

A powerful tool for managing product pricing at scale. Merchants can update prices in bulk, schedule price changes, import from CSV files, and create complex pricing rules to automate their pricing strategies.

Why Choose OCS Engine

There are many reasons why thousands of Shopify merchants trust OCS Engine for their e-commerce needs:

Proven Track Record

Our applications have been downloaded and used by thousands of merchants worldwide, with consistently high ratings and positive reviews. We have a proven track record of delivering results.

Comprehensive Support

We provide extensive documentation, video tutorials, and responsive customer support. Our team is always available to help you get the most out of our applications.

Regular Updates

We continuously improve our applications with new features, performance enhancements, and security updates. Our commitment to regular updates ensures your tools stay current and effective.

Affordable Pricing

We believe that powerful e-commerce tools should be accessible to businesses of all sizes. Our pricing is competitive and transparent, with free plans available for basic functionality.

Security & Reliability

We prioritize security and reliability in all our applications. Our apps are built with enterprise-grade security measures and are designed to handle high volumes of traffic and data.

User-Friendly Design

Our applications are designed with the user in mind. We focus on creating intuitive interfaces and workflows that make complex tasks simple and efficient.

Our Commitment

We're committed to providing exceptional value to our customers and contributing positively to the e-commerce ecosystem:

Customer Success

Your success is our success. We're committed to providing the tools, support, and resources you need to achieve your business goals and grow your e-commerce business.

Innovation

We're constantly exploring new technologies and approaches to improve our applications and create new solutions that address emerging challenges in e-commerce.

Community

We believe in building a strong community of merchants, developers, and e-commerce professionals. We actively participate in industry events, share knowledge, and contribute to the broader e-commerce community.

Sustainability

We're committed to sustainable business practices and responsible technology development. We consider the environmental and social impact of our work and strive to make positive contributions to society.

Privacy & Security

We take data privacy and security seriously. We implement robust security measures, comply with relevant regulations, and are transparent about how we handle and protect your data.

Get in Touch

We'd love to hear from you! Whether you have questions about our applications, need support, or want to share feedback, we're here to help.

Join Our Community

Stay connected with us and other merchants by following our updates, watching our tutorial videos, and participating in our community discussions. We regularly share tips, best practices, and insights to help you succeed in e-commerce.